Data Protection Policy

Dh99's Privacy Policy — Your Information, Our Responsibility

Every piece of your information on the dh99 platform is stored with the highest level of security. We believe transparency is the best protection — so here's a clear breakdown of how your data is used.

Last updated: January 2026
dh99 Privacy Policy

How we We protect your information

A quick overview of the key pillars of dh99's privacy policy.

SSL Encryption

All your data on dh99 is protected by 256-bit SSL encryption. Every data transfer — from login to payment — takes place over encrypted channels.

Secure Data Storage

Your personal information is stored on secure servers. Regular security audits and firewall protection ensure that unauthorized access is not possible.

Not shared with third parties

Your personal information is never sold or rented to any third party. Data may only be shared with authorities when required by legal obligation.

Cookie controls

Dh99 uses only essential cookies. You can manage your cookie preferences at any time through your browser settings. Consent is obtained before any marketing cookies are used.

User rights

You can request to view, correct, or delete your stored data at any time. We will process your request within 7 business days.

Regular security reviews

Dh99's security team conducts regular system reviews to identify and promptly address potential risks. Protecting your data is our top priority.

1. Introduction

Dh99 (referred to hereinafter as "we", "us", or "the platform") places the highest importance on your privacy. This privacy policy ("policy") explains what data we collect, how we use it, who we share it with, and how we keep it secure.

By creating an account on dh99, you agree to this privacy policy. We reserve the right to update this policy at any time, and you will be notified of any changes via notification.

In brief: dh99 never sells your information. Your data is used solely to improve our services and to meet legal obligations.

2. Information We Collect

Dh99 collects certain necessary information to provide you with the best possible service. Details are outlined below:

2.1 Information Provided Directly

Information you provide when registering or using your account:

Yes
Data Type Reason for Collection Mandatory?
Full Name Identity verification & KYC
Mobile number Verification & Transactions Yes
Email address Contact & Security Yes
Date of birth Age Verification (18+) Yes
National ID / Passport KYC Verification For Withdrawals
Mobile Banking Number Financial transactions For payments

2.2 Automatically Collected Information

When you use dh99, certain information is collected automatically:

  • IP Address & Device Type
  • Browser type and version
  • Login time and date
  • Browsing activity on the platform
  • Betting history and transaction records
  • Location Data (country level only)

2.3 Cookies & Tracking

Dh99 uses cookies and similar technologies to enhance your experience. Essential cookies are always active, while analytics and marketing cookies require your consent.

Dh99 never stores your password, PIN, or OTP. This information is fully encrypted and cannot be viewed by any of our staff.

3. How Your Information Is Used

Dh99 uses collected data only for specific and legitimate purposes. Our primary purposes for using your data are:

  • Account Management: Ensuring registration, login, and identity verification.
  • Transaction processing: Processing deposits, withdrawals, and bonus distributions.
  • Customer support: Resolving your complaints and queries promptly.
  • Security Guaranteed: Prevention of fraud, money laundering, and account hacking.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Legal Obligation: Complying with applicable laws and regulations.
  • Promotional Communications: Sending you offers and bonus information with your consent.
  • Responsible Betting: Detecting unusual betting patterns and providing appropriate assistance.

Important: dh99 never sells your information to advertisers or data brokers. Your data stays with us.

4. Information Sharing Policy

Dh99 does not share your personal information with third parties, except in the following limited circumstances:

4.1 Service Providers

Limited information may be shared with trusted third-party service providers who help us operate our services, including payment processors (bKash, Nagad, Rocket), IT infrastructure providers, and fraud prevention agencies. These providers are contractually bound to comply with dh99's privacy policy.

4.2 Legal Obligations

In cases involving court orders, government directives, or legal investigations, relevant information may be disclosed to the appropriate authorities. Where possible, we will make every effort to notify you in advance.

4.3 Business Transfers

If dh99's business is transferred to another entity for any reason, your data may be passed on to the new owner. You will be notified in advance and given the option to close your account if you wish.

5. Data Protection Measures

Dh99 uses industry-standard security technologies to protect your data. Our security framework is as follows:

256-Bit SSL Firewall protection Two-Factor Authentication Encrypted Storage 24/7 Monitoring Regular Audits

Every transaction is processed through an encrypted channel. No passwords are stored in plain text on our servers — all passwords are protected with advanced hashing algorithms. If any suspicious access is detected, the account is automatically locked and you are immediately notified via SMS and email.

For your own security: use a strong password, never share your OTP with anyone, and avoid logging in on public Wi-Fi. dh99 will never ask for your password or OTP over the phone or by email.

6. Data Retention Period

Dh99 does not retain your data longer than necessary. Our general policy is as follows:

Data Type Retention period
Account Information (Active) For the duration of your active account
Transaction records 5 years after account closure
KYC documents 5 years after account closure
Log Files & Cookies Up to 12 months
Marketing Preferences Until consent is withdrawn
Customer Service Records 2 years after resolution

After the applicable retention period, data is securely deleted or anonymized. Certain data may be required to be retained for longer periods to comply with legal obligations.

7. Your Rights

Every dh99 member has the following rights regarding their personal data:

Right to Access
You may request a copy of the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request that specific data be deleted.
Right to restrict processing
You may object to the use of your information for specific purposes.
Data Portability
You can export your data in an easy-to-read format.
Withdraw consent
You may withdraw your marketing consent at any time.

To exercise any of the rights listed above support@dh99.bet-. We will respond to your request within 7 business days.

8. Cookie Policy

Dh99 uses the following types of cookies:

8.1 Essential Cookies

These cookies are essential for the platform to function properly. They cover maintaining login sessions, validating security tokens, and storing form data. These cookies cannot be disabled, as doing so would disrupt the service.

8.2 Analytics Cookies

We analyze how you use the platform so we can improve your experience. These cookies do not reveal any personal information and can be turned off at any time.

8.3 Marketing Cookies

Marketing cookies are used to show you relevant offers based on your preferences. Your consent is obtained before these cookies are activated, and you can withdraw it at any time.

To disable cookies: Go to your browser's Settings → Privacy → Cookie Management to control your cookie preferences.

9. Protection of minors' data

Dh99 strictly prohibits registration by anyone under the age of 18. Our platform never knowingly collects data from minors. Age verification is mandatory at registration, and KYC documents are requested in any case of doubt.

If a minor's account is identified, it is immediately suspended and all associated data is deleted.

10. Policy Updates & Contact

Dh99 may update this privacy policy from time to time. For significant changes, we will:

  • We will publish a notice on the platform
  • We will send a notification to your registered email
  • The date of any changes will be updated on this page
  • We will retain previous versions for reference.

For any questions or concerns about this privacy policy, please contact us:

Email: support@dh99.bet
Support hours: 24 Hours, 7 Days
Response Time: Up to 30 minutes (live chat)

Quick Facts
Last Updated
January 2026
Response Time
Up to 7 business days
Contact Email
support@dh99.bet
Applicable Region
Bangladesh & International
Language
English (en-BD)
Related Pages
Full terms of use
Safe betting guide
FAQ
About dh99
Security tips
Strong Password
Use a mix of letters, numbers, and symbols
Keep your OTP confidential
Never share your OTP or password with anyone
Avoid Public Wi-Fi
Use mobile data when logging in
Keep notifications turned on
Receive alerts for unusual login activity

Now that you've read the privacy policy, Get started safely

Your data is completely secure with dh99. Open an account today and enjoy betting on a platform you can trust.

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