Legal Document

Dh99's Terms & Conditions — Transparency Is Our Foundation

Please read these terms and conditions carefully before using dh99. By creating an account on our platform, you agree to all the terms listed here. Each section is explained in plain language to avoid any confusion.

Last Updated: January 2026
dh99 Terms & Conditions

Terms & Conditions Key Highlights

A quick overview of the key sections from dh99's terms and conditions.

Account Registration

You must be 18 years of age or older to open an account with dh99. Each person is allowed only one account, and registration with accurate information is mandatory.

Deposits & Withdrawals

All transactions must be made through bKash, Nagad, or Rocket. The minimum deposit is ৳200, and KYC verification must be completed before withdrawing. Suspicious transactions will be investigated.

Bonuses & Promotions

Each bonus offer carries its own wagering requirements. Bonus abuse or claiming bonuses from multiple accounts may result in account termination. Full terms are stated within each individual offer.

Account Security

Keep your login credentials strictly confidential. Never share your password or OTP with anyone. If you suspect unauthorized access to your account, contact dh99 support immediately.

Prohibited Activities

Fraud, match fixing, and any attempt to hack the platform are strictly prohibited. Such activity will result in permanent account closure and the balance may be forfeited.

Responsible Betting

Dh99 is committed to responsible gaming. Members can set their own betting limits and may request temporary or permanent account closure at any time.

1. Introduction & Acceptance

Dh99 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These terms and conditions ("Terms") form a legally binding agreement between you and dh99. By opening an account or using the Platform, you fully agree to these Terms.

We reserve the right to update these terms at any time. Any changes will be communicated via email or an on-platform notification. Continued use of the platform after any update will be considered acceptance of the revised terms.

Important: You must be 18 or older to use dh99. Account registration by minors is strictly prohibited, and any such account will be closed immediately upon detection.

2. Account Registration & Management

2.1 Registration Requirements

To create an account with dh99, you must provide accurate and complete information. dh99 reserves the right to close any account registered with false details at any time. Only one account may be opened per national ID or passport number.

  • Must have an active Bangladeshi mobile number
  • A valid email address is required
  • Must be at least 18 years of age
  • Opening multiple accounts from the same device or IP address is prohibited

2.2 KYC Verification

Dh99 may require identity verification (KYC) before processing a withdrawal. You may be asked to provide a copy of your National ID, passport, or driving licence. Withdrawals above a certain limit will not be processed until KYC is complete.

2.3 Account Security

Your username and password are strictly confidential. Sharing them with any third party is prohibited. dh99 will never ask for your password or OTP by phone or email. If you notice any suspicious activity on your account, contact our support team immediately.

You are solely responsible for all activity that takes place on your account. If a third party accesses your account, dh99 is not obligated to reverse those transactions.

3. Deposit & Withdrawal Rules

3.1 Deposit Methods

Dh99 currently accepts deposits via bKash, Nagad, and Rocket. Always use the correct reference number when making a deposit. dh99 is not responsible for deposits made with an incorrect reference.

Transaction Type Minimum Amount Maximum Amount Processing Time
Deposit ৳200 ৳5,00,000 5 Minutes
Withdraw ৳500 ৳2,00,000 3–15 minutes
VIP Withdrawal ৳500 ৳5,00,000 Instant

3.2 Withdrawal Rules

Withdrawals will be sent to the same mobile banking number used for your deposit. Withdrawing to a different number requires mandatory KYC verification. Winnings from bonuses are subject to the applicable wagering requirements before withdrawal.

Please note: dh99 guarantees that all withdrawals will be processed within a maximum of 2 hours. If there is a delay, please contact us at support@dh99.bet.

3.3 Suspicious Transactions

Dh99 reserves the right to suspend any transaction if money laundering or other illegal financial activity is suspected. In such cases, additional documentation may be requested and the relevant authorities may be notified if necessary.

4. Bonus & Promotion Terms

Dh99 regularly offers a variety of bonuses and promotional deals. Please read the terms and conditions of each offer carefully before claiming.

4.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit. To cash out this bonus, you must wager at least 10x the bonus amount. If the wagering requirement is not met within 30 days of receiving the bonus, it will be forfeited.

4.2 Reload Bonus & Cashback

Regular members can access weekly reload bonuses and cashback offers on losses. These promotions are available to eligible members only, and multiple bonuses cannot be active at the same time.

4.3 Reasons for Bonus Cancellation

  • Claiming bonuses from multiple accounts
  • Registering with false information
  • Placing low-risk bets to abuse bonuses
  • Requesting a withdrawal before completing the wagering requirement
  • Failing to meet requirements within the specified timeframe

Dh99 reserves the right to modify, suspend, or cancel any promotion at any time. Check the platform regularly for the latest updates on ongoing offers.

5. Betting Rules

5.1 Bet Acceptance & Cancellation

All bets are processed in real time. Once a bet is confirmed, it generally cannot be cancelled. However, if a match is postponed or cancelled, the stake for that bet will be refunded.

5.2 Odds Changes

Odds in live betting change continuously. If the odds shift after you click to place a bet, you'll have two options — accept the new odds or cancel the bet. You can set your preference in the settings.

5.3 Special Circumstances

Dh99 reserves the right to void any bet placed on a technical error or incorrectly displayed odds. In the event of a dispute over match results, the decision of the relevant international sports authority will be considered final.

Live Betting Tip: In dh99's live betting section, odds are updated every second. For better decisions, visit our Match Odds Check this page regularly.

6. Prohibited Activities

All dh99 members must refrain from the activities listed below. Violation of these rules will result in permanent account closure and possible forfeiture of account balance.

  • Operating multiple accounts under the same identity
  • Registering with a false identity or using another person's information
  • Placing bets using match fixing or insider information
  • Attempting to hack the platform's software
  • Bonus abuse or arbitrage betting
  • Using third-party bots or automated software
  • Engaging in money laundering or any other illegal financial activity
  • Harassing or intimidating other members

7. Responsible Betting Policy

Dh99 believes betting is a form of entertainment, not a source of income. We always keep the mental and financial well-being of our members in mind, which is why responsible betting is our top priority.

Every member can access the following features from their account settings:

  • Set Daily / Weekly / Monthly Deposit Limits
  • Setting a daily bet limit
  • Temporary account break (Cooling-off)
  • Permanent Self-Exclusion
  • Setting a Loss Limit

If you're experiencing issues with betting addiction, please reach out to our support team. For more information, visit our Responsible Gaming View page.

8. Privacy & Data Protection

Dh99 is committed to protecting your personal information. Our platform uses 256-bit SSL encryption, and your data is never sold or shared with third parties. However, we may be required to disclose information to authorities under legal obligations.

For more details, visit our Privacy Policy Read.

9. Complaints & Dispute Resolution

For any complaints, please contact us first via live chat or at support@dh99.bet. Our team aims to respond within 30 minutes. If the issue remains unresolved, a formal complaint may be submitted within 7 business days.

Dh99's decision shall be considered final. However, for major disputes, arbitration by an independent third party is available.

10. General Provisions

10.1 Service Changes

Dh99 reserves the right to partially or fully modify, suspend, or discontinue its services at any time. Services may be temporarily unavailable during scheduled maintenance.

10.2 Limitation of Liability

Dh99 is not liable for any losses resulting from technical issues, internet outages, or other circumstances beyond our control. The user bears full responsibility for any financial losses incurred through betting.

10.3 Severability of Terms

If any part of these terms is found to be unenforceable, the remaining provisions will continue in full effect. These terms are prepared in Bengali, and the Bengali version shall be considered the definitive text.

Contact: If you have any questions about these terms and conditions, please email us: support@dh99.bet

Quick Info
Last Updated
January 2026
Language
English (Final Version)
Minimum Age
18 Years
Applicable Region
Bangladesh
Contact
support@dh99.bet
Simple Steps to Stay Compliant
1
Register with Accurate Information
Sign up with your real name, mobile number, and email.
2
Complete KYC Verification
Complete identity verification in advance for faster withdrawals.
3
Read Bonus Terms
Check the wagering requirements before claiming any offer.
4
Set Limits
Set your own bet and deposit limits to keep your betting responsible.
5
Get Support
For any questions or issues, reach us anytime via 24/7 live chat or email.
Relevant Page
How Your Data Is Used
Safe Betting Guide
FAQ
About dh99

Done reading the terms? Go ahead and Get Started

You're now fully informed about dh99's rules and terms. Open your account with confidence and enjoy the best betting experience.

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